employment

SWAT Systems continually searches for talented individuals in the following areas and we need you now:

Inside telemarketing / sales position

Inside Telemarketing / Sales Position (OPEN)

SWAT Systems is a local Managed Service Provider and Computer Networking company in the Seattle Metropolitan area. We focus on helping business with 10 to 120 computers within a 50 mile radius of downtown Seattle. We currently have an opening as an inside sales & telemarketing position to perform the following duties:

Outbound appointment setting
Database and Customer Management record keeping
Customer data collection
Direct mail correspondence
Email correspondence

Requirements include:

50 - 80 calls a day

With a goal of 2-3 appointments per week

Basic CRM data entry

Outlook / Word / Excel / PowerPoint

Responsibilities include:

Entering data into a CRM tool

Managing workflow rules: Lead - Prospect - Clients

Prepping engineers and Outside Sales with information about prospects

Delivering weekly reports

Benefits include:

Option to grow with the company

Medical and dental benefits

Opportunity to work with young local profitable businesses

Requirements:

Effective communication on the phone

Strong verbal and writing skills

Must be able to commute to Ballard, WA the first 90 days

Work time M-F 9:00 am -5:00 pm

The 1st 90 days is a probation period in which three 30 day contracts will be assigned

Pass criminal background check

Salary:DOE ($25K to $36K) plus incentive based commission

Please send resume to jobs@swatsystems.com

Help Desk / First Responder (CLOSED)

Help develop, maintain and support local business as the first response for SWAT Systems customers. The goal will be to create support request, complete basic trouble shooting, offer remote tech assistance, follow up with customers, schedule engineers and if need be, transmit critical problems to the senior engineers.

The job is M-F 8:30 to 5:00 PM, The average day consists of the following: Dispatch 50%, Tech Support 30%, and Business Correspondence 20%.

The candidate must have:

Ability to multi-task, and generate documentation and reports
Strong customer service skills
Effective communication both written and verbal.
General IT support background for small to mid size business required.
The ability to quickly learn with limited direction is a must as well as the ability to manage lists and follow up with items until resolved.

The business is laid back but the industry requires stellar customer service and valid IT support on top of an ever changing IT world.

Why come to SWAT Systems? This would be a great opportunity to break into the industry, work with experienced and knowledgeable IT professionals, get to know the local business community, work for a reputable and established IT firm with strong standards in supporting our clientele.

We are currently utilizing state of the art tools for supporting our customers, and you will be working with a company that is consistently incurring large growth potential. You will never be bored as long as you are passionate about IT.

Please send your resume to jobs@swatsystems.com or call the following number at 206.217.0130 x202 to set up a confidential interview.

Business Development

Enjoy people, problem solving and finding the right solution…

Applicants must have a proven track record with at least three years of experience in sales and marketing and have been responsible for generating qualified leads through many avenues including outbound initial sales calls. Strong understanding of technology, ability to work independently and exceptional communication skills are a must.

Contractors

Enjoy freedom, flexibility and get paid for doing what you love… From time to time SWAT needs outside help. If you have a skill in areas such as development, sales, marketing or even basic level-one technical experience, there may be a place for you at SWAT. E-mail your information to: jobs@swatsystems.com

Internships

Get credits, get experience and get paid to learn…

Nothing beats real-life experience when it comes to building a business. Be a part of something that can have a lasting impact. We offer internships in our technical and business development departments. Positions usually run from six months to one year. E-mail your information to: jobs@swatsystems.com