employment

SWAT Systems continually searches for talented individuals in the following areas and we need you now:

Account Manager / Sales Rep Job Description

We need a highly motivated professional with 5+ year’s solution sales experience selling technical services to small and medium size companies. A successful outside sales rep will be consultative, selling customer-centric solutions to new and existing clients. Solutions he or she recommends will meet client needs, solve client problems, and satisfy client objectives in client’s best interests. A successful person will meet revenue and new business development goals consistently through lead generation and sales activities.

We are a small but very successful and steadily growing company working primarily with small businesses and organizations. Because of the nature of our work, we need outstanding people that meet a variety of qualifications. Base salary range $45-55K depending upon your skills and experience, plus commissions and bonuses. This is an excellent situation for the right person, with opportunity for advancement.

MINIMUM REQUIREMENTS

Minimum 5 years of outside solution sales experience with responsibility for closing sales experience working for an information technology, telecommunications, or business machines company
Proven success carrying an individual quota and meeting quota objectives
Excellent people skills, communication skills and self-management skills
Excellent prioritization and time management skills
Ability to focus, manages your time and your work, and gets things done quickly, efficiently, and completely
Honesty, integrity, and a genuine desire to help
Reliable
Professional attitude and appearance
Track record of continual self-improvement
Reliable transportation

Knowledge, skills and experience with the following

Executing successful lead generation campaigns
Working with clients to identify needs and the best solution to address those needs
Working with a broad range of solution options (services and products) to prepare proposals for clients
Managing and thoroughly documenting opportunities through the sales process
Problem solving
Closing sales opportunities
Managing clients accounts using a CRM system
Account management
Professional networking
High level of skill with the Microsoft Office Suite, especially Word and Excel

BENEFICIAL ATTRIBUTES (BUT NOT REQUIRED)

Knowledge, skills and experience with the following:

Selling IT managed services in a small businesses environment
Cold calling
Knowledge of IT systems and processes
Technical service or operations support
ConnectWise or Autotask PSA
QuoteWerks, Quosal, or similar tools
Solid understanding of internet-based tools
Business ownership experience, or other entrepreneurial experience, skills or qualities
Bachelor’s degree

POSITION RESPONSIBILITIES

Sales Activities to Meet Quotas

Adhere to the SWAT sales process
Conduct initial needs analysis meetings with clients using a thorough discovery process
Create proposals to meet client needs for projects and services
Present and follow-up on proposals
Close proposals to meet monthly quota objectives
Conduct a smooth hand-off of new projects to operations and technical teams

New Business Development / Lead Generation

Generate new clients in targeted vertical markets
Use SWAT systems to generate leads
Execute and participate in lead generation campaigns
Participate in networking activities as defined

Account Management & Growth

Build long-term client relationships
Grow revenue in existing client base
Support all assigned accounts

Maintain and Grow Vendor and Strategic Partner Relationships

Maintain vendor and strategic partner relationships at the rep level through consistent communications
Work together to uncover new opportunities
Maintain client information in ConnectWise or Autotask CRM Tool