employment
SWAT Systems continually searches for talented individuals in the following areas and we need you now:
Account Manager / Sales Rep Job Description
We need a highly motivated professional with 5+ year’s solution sales experience selling technical services to small and medium size companies. A successful outside sales rep will be consultative, selling customer-centric solutions to new and existing clients. Solutions he or she recommends will meet client needs, solve client problems, and satisfy client objectives in client’s best interests. A successful person will meet revenue and new business development goals consistently through lead generation and sales activities.
We are a small but very successful and steadily growing company working primarily with small businesses and organizations. Because of the nature of our work, we need outstanding people that meet a variety of qualifications. Base salary range $45-55K depending upon your skills and experience, plus commissions and bonuses. This is an excellent situation for the right person, with opportunity for advancement.
MINIMUM REQUIREMENTS
- Minimum 5 years of outside solution sales experience with responsibility for closing sales experience working for an information technology, telecommunications, or business machines company
- Proven success carrying an individual quota and meeting quota objectives
- Excellent people skills, communication skills and self-management skills
- Excellent prioritization and time management skills
- Ability to focus, manages your time and your work, and gets things done quickly, efficiently, and completely
- Honesty, integrity, and a genuine desire to help
- Reliable
- Professional attitude and appearance
- Track record of continual self-improvement
- Reliable transportation
Knowledge, skills and experience with the following
- Executing successful lead generation campaigns
- Working with clients to identify needs and the best solution to address those needs
- Working with a broad range of solution options (services and products) to prepare proposals for clients
- Managing and thoroughly documenting opportunities through the sales process
- Problem solving
- Closing sales opportunities
- Managing clients accounts using a CRM system
- Account management
- Professional networking
- High level of skill with the Microsoft Office Suite, especially Word and Excel
BENEFICIAL ATTRIBUTES (BUT NOT REQUIRED)
Knowledge, skills and experience with the following:
- Selling IT managed services in a small businesses environment
- Cold calling
- Knowledge of IT systems and processes
- Technical service or operations support
- ConnectWise or Autotask PSA
- QuoteWerks, Quosal, or similar tools
- Solid understanding of internet-based tools
- Business ownership experience, or other entrepreneurial experience, skills or qualities
- Bachelor’s degree
POSITION RESPONSIBILITIES
Sales Activities to Meet Quotas
- Adhere to the SWAT sales process
- Conduct initial needs analysis meetings with clients using a thorough discovery process
- Create proposals to meet client needs for projects and services
- Present and follow-up on proposals
- Close proposals to meet monthly quota objectives
- Conduct a smooth hand-off of new projects to operations and technical teams
New Business Development / Lead Generation
- Generate new clients in targeted vertical markets
- Use SWAT systems to generate leads
- Execute and participate in lead generation campaigns
- Participate in networking activities as defined
Account Management & Growth
- Build long-term client relationships
- Grow revenue in existing client base
- Support all assigned accounts
Maintain and Grow Vendor and Strategic Partner Relationships
- Maintain vendor and strategic partner relationships at the rep level through consistent communications
- Work together to uncover new opportunities
- Maintain client information in ConnectWise or Autotask CRM Tool
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