employment
SWAT Systems continually searches for talented individuals in the following areas:
Help Desk / First Responder
Help develop, maintain and support local business as the first response for SWAT Systems customers. The goal will be to create support request, complete basic trouble shooting, offer remote tech assistance, follow up with customers, schedule engineers and if need be, transmit critical problems to the senior engineers.
The job is M-F 8:30 to 5:00 PM, The average day consists of the following: Dispatch 50%, Tech Support 30%, and Business Correspondence 20%.
The candidate must have:
- Ability to multi-task, and generate documentation and reports
- Strong customer service skills
- Effective communication both written and verbal.
- General IT support background for small to mid size business required.
- The ability to quickly learn with limited direction is a must as well as the ability to manage lists and follow up with items until resolved.
The business is laid back but the industry requires stellar customer service and valid IT support on top of an ever changing IT world.
Why come to SWAT Systems? This would be a great opportunity to break into the industry, work with experienced and knowledgeable IT professionals, get to know the local business community, work for a reputable and established IT firm with strong standards in supporting our clientele.
We are currently utilizing state of the art tools for supporting our customers, and you will be working with a company that is consistently incurring large growth potential. You will never be bored as long as you are passionate about IT.
Please send your resume to jobs@swatsystems.com or call the following number at 206.217.0130 x205 to set up a confidential interview.
Business Development
Enjoy people, problem solving and finding the right solution…
Applicants must have a proven track record with at least three years of experience in sales and marketing and have been responsible for generating qualified leads through many avenues including outbound initial sales calls. Strong understanding of technology, ability to work independently and exceptional communication skills are a must.
Contractors
Enjoy freedom, flexibility and get paid for doing what you love… From time to time SWAT needs outside help. If you have a skill in areas such as development, sales, marketing or even basic level-one technical experience, there may be a place for you at SWAT. E-mail your information to: contractors@swatsystems.com
Internships
Get credits, get experience and get paid to learn…
Nothing beats real-life experience when it comes to building a business. Be a part of something that can have a lasting impact. We offer internships in our technical and business development departments. Positions usually run from six months to one year. E-mail your information to: internships@swatsystems.com
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