history
Jason Hagens founded SWAT Systems in 1999 with a mission to provide local businesses with outsourced IT services. Working initially to help companies become Y2K-compliant, SWAT then moved into helping build the infrastructure of many of the early dot-com companies. SWAT focused on small- and mid-sized businesses working with core products such as Microsoft Small Business Server, Web, Exchange, Security and Application Development.
In 2003, SWAT Systems purchased the Seattle-based IT company Business Software, Inc. In 2006 SWAT continued to grow by the acquisition of Veratechs, another local IT service business.
SWAT continues to adjust to our clients’ changing needs. We staff a full-time Help Desk technician to offer fast responses to clients’ needs. We also implemented the use of monitoring software and remote support products such as GoToAssist to reduce costly downtime.
SWAT Systems developed our own Managed Service Program called the Monthly Proactive Support Agreement or MPSA. This agreement combines 24/7 monitoring, alerting services and IT management services with on-site support. MPSA is a complete turnkey solution for many local businesses that are looking for cost-effective IT support day in and day out.
Locally owned and operated, SWAT Systems is in the Seattle Interbay area, two blocks east of the Ballard Bridge.
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