Assessments |
| | SWAT Network Assessment - Advance | Providing a comprehensive network strategy to fit the needs of your business. |
| | SWAT Network Assessment - Basic | Providing a basic network strategy to fit the needs of your business. |
Block Time |
| | Block time 10 | Pre-payment discount for IT services based on project or support work. |
| | Block time 20 | Pre-payment discount for IT services based on project or support work. The more you purchase the greater the discount. |
| | Block time 30 | Pre-payment discount for IT services based on project or support work. |
| | Block time 40 | Pre-payment discount for IT services based on project or support work. |
Engineer Rates |
| | Break and Fix | Let us help with your next RAM, Hard drive, Workstation Migration or network operating systems upgrade. |
| | SWAT Level One Engineer | From desktop support to basic administrative changes such as addition or removals of users, enjoy our field technician services. They understand the desktop and laptop environments that can resolve any issue. |
| | SWAT Level Three Engineer | Need help with design or a high level tech support issue? Worried your design might have some holes in it? Spend time with a level three engineer and see the difference. Better to plan wisely than change network roles out down stream. |
| | SWAT Level Two Engineer | Tried and true experienced engineers with personalities included. Take a seasoned level two engineer into your next IT battle and see what certifications and years of IT experience can do to quickly fix the issues at hand. |
Hosting |
| | Shared Dedicated Hosting | Have servers that need babysitting? Looking for a secure space? Let us send you to the right host. |
IT Management |
| | SWAT - CIO Services | Need a plan? Need a strategy? Need the right contacts? Connect with our CIO service. |
Outsourced |
| | Application Development | Let us help you navigate the pit-falls of application development, and we will point you in the right direction with the right people. |
| | Web Development | Let us help you navigate the pit-falls of web development, and we will point you in the right direction with the right people. |
Planned |
| | Total SWAT One Care | Per device pricing, to offer all you can support IT services. Fixed cost, fixed solution. |
| | Voice Over IP Solutions | From Microsoft's Communication Manager to response point, to third-party hosted PBX solution, we have the services and skill to design the proper voice solution for your organization. |
Recurring Contract Service Codes |
| | MPSA Enterprise | Customized Support packages to fit your business' needs from remote support to a third-party help desk solution. SWAT can wrap our technicians around a customized service plan. |
| | MPSA Level 1 | Four hours a month allocated to your small-mid sized business to proactively monitor your enterprise. This includes on site support and help desk with remote network monitoring |
| | MPSA Level 2 | Eight hours a month allocated to your small-mid sized business to proactively monitor your enterprise. This includes schedule on site support, help desk with remote network monitoring and planed CIO services |
| | MPSA Level 3 | Sixteen hours a month allocated to your small-mid sized business to proactively monitor your enterprise. This includes schedule on site support, help desk with remote network monitoring and planed CIO services |
| | MPSA Small Business | A quarterly maintenance program designed around supporting your network proactively. |
| | SWAT Managed Help Desk Level 1 | First response remote tech to include a Go to Assist remote session to connect your machine to our staff to quickly diagnose and fix the problem. |
Recurring Contract Service Codes 3rd Party |
| | SWAT Online Backup Service | Too busy for tape drives? Paranoid about a fire or your tapes going MIA? Go to lowest denominator in back ups and backup over the web. |
| | SWAT Ping 24X7 Network Monitoring Service | Performance and Network monitoring that alerts SWAT Managed Operations Center about issues related to your network, which includes 24X7 monitoring. Let our tools page us before down time becomes apparent. |
| | SWAT Secure Exchange Hosting | No need to manage to an exchange server at your location. Let us host your mail and your Microsoft exchange server off-site and in a secure location. Connect anywhere and leverage the best group collaboration tools in the market. |
| | SWAT Secure Tide - Email Protection | Don't let the spam into your inbox. Use our hosted mail services and keep your inbox clean and acting as a secondary mail back up. |
Security |
| | SWAT Network Security Assessment Penetration Testing | Hire a hacker? Need penetration testing, or just need to prove it to the boss? Let us show you the holes in your network. |
| | SWAT Network Security Assessment Remediation Services | Time to lock-down the network, apply the patches, and harden the front door? SWAT can help. |
| | SWAT Network Security Assessment Services | Do you have compliance issues keeping you up at night? Are you handling sensitive data? Let SWAT help understand your risk. |
Service Bundles |
| | Network Assessment Contingent Planning Program | Monthly security checks, what-if scenarios, and high level disaster recovery planning in a formalized package to support your business needs. |
| | Small Business Server Deployment Package | A-Z full blown Microsoft small business solution. All tools and services running out of the box, with customized training to maximize your SBS investment. |
