SEATTLE'S LEADING

Technology Support & Consulting Firm

With SWAT Systems as your virtual CTO, you get greater productivity for a lower cost. It’s a CFO-approved, win-win situation. Click the video to see how Parker Staffing Services found a winning strategy by switching to SWAT Systems.

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Complete IT Management Services

Leverage more than 20 years of experience protecting small and medium businesses.

TotalCare

TotalCare

Let's increase your business productivity and ROI. Our 100% proactively managed IT and network support services do just that.

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TotalSecurity

TotalSecurity

Enterprise-grade email and web antivirus services to stop ever-growing virus and phishing threats. SWAT has your back.

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TotalDefense

TotalDefense

When disaster strikes, you need to be ready to fight back. Business continuity plans and data backup are your first line of defense.

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TotalVoice

TotalVoice

Competitively priced, top quality, cutting edge phone solutions for small and medium sized businesses. Because it’s good to stay in touch.

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The Latest From Our Blog

Knowledge is power. Grab the latest tips, news, and updates from SWAT Systems.

When to Switch to a Managed Service Provider

When to Switch to a Managed Service Provider

It’s a common question because most don’t see IT as an issue until it is one. When there is an IT problem, it is often overwhelming, overtaking every other aspect of your business. That’s why we...

10 Questions to Ask Before Choosing an MSP

10 Questions to Ask Before Choosing an MSP

Outsourcing your IT needs to a Managed Services Provider (MSP) is one of the most cost-effective ways to manage your business technology needs.

Keeping Seattle Happy

The latest "love" our awesome clients have shared with us

Unbelievable. SWAT called IBM and arranged for them to come to my hotel in Orlando to replace the screen. They did and I was back in business. Couldn't be happier. My best SWAT experience.

E. Curtis

SWAT was very helpful explaining exactly what the problem was and did everything necessary to resolve the issue. They were very patient with me and provided excellent customer service!

J. Roberts

Your team is always able to explain the possibilities without my eyes glazing over with too much technical stuff. I love the fact that you can get onto my laptop and do the investigation for me.

C. Gilmore

 

 

Managed IT Services Seattle

Supporting Local Networks Since 1999 - Homegrown in the Pacific Northwest!
 
Today’s technology is mission critical for all business. To succeed, your system must remain operational 24/7/365. SWAT Systems understands proactive IT support, and that your business can’t afford to wait for a problem to knock your systems offline. To avoid these types of issues, around-the-clock network monitoring of your network ensures that you avoid expensive downtime.  Proactive support is critical for a high-quality network, let our techs take the pager alert, open and resolve the ticket and keep your systems running without even missing a beat. Monthly check-ins support your needs and quarterly IT business reviews will keep you on track. We act as your IT consultant, IT Project Team, Virtual Chief Technology Officer, Help Desk Technician, Field Technician and Escalation Engineer all with one phone call - (206) 217-0130.
 
An "All-You-Can-Eat" IT Buffet
 

As a full-service IT company, we offer clients a comprehensive array of managed IT services. In short, if you type, text, or talk on it, we support it. SWAT Systems can customize its service packages from a fast-growing IT department that needs supplemental support to a first time business graduating into the managed services world.  Our team of professionals can deliver full-service support of your hardware, software, design, vendor management,  monitoring and much more. The choice is yours and it is easy with SWAT Systems.  We work to complete the ticket right the first time. If it take 5 min or two hours you don't have to worry, it's "all you can eat". Each month you will be provided with one invoice / investment that covers, security software, virus software, remote management of networks (RMON), Cloud Backup, reporting, ticketing system and many other services around your IT needs. Your billing department will love you! Through our client portal site, you can easily access your account - we love transparency.

Growth-Driven and Scalable

All of our managed IT support solutions are fully scalable, which means you have the freedom to grow or contract with us as business demands. By tailoring a solution to your specific needs, our IT company ensures you get the most value from your IT budget. We price our packages based on head count rather than device count to keep it simple and keep costs low. If you are hiring interns for the summer and they a gone by fall your agreement will change. Once your team understand the process around entering service tickets and working with a team of engineers they will be amazed at how easy it it is to get things resolved. Clients can even schedule when they want to work with the engineers. This happens real time with a specific web link provided when you join the Total Care Program.     

24/7/365 IT Support at Your Fingertips

Our Total Care packages are very popular with our clients and simple to modify with your needs. With Total Care, you receive 24/7/365 IT support, advanced cyber security and proactive maintenance. It’s a fixed monthly fee, month to month, no long-term contract, which means we must earn your business every month. All packages have a 30-day in-and-out clause, so the risk is on us, not you. If you are thinking about jumping into Managed Services this is a no risk way to find out how well it works. Or if you just experienced your IT admin departing your organization this could be the winning ticket to a cost effective help desk. 

Reliable and Trustworthy Partners

You will experience less downtime, more reliable business continuity, faster response, and routine checkups that protect you from common day-to-day issues that can derail your workflow or stop sales in its tracks. Get the most from your IT services with help from our managed services professionals. All SWAT engineers live and work within a 20-mile radius of SWAT. 100% home grown, local engineers working to build trust every day. You can see this real-time with our customer satisfaction (CSAT) consistently scores above 98%. Just stop by the office and read the dashboard for your self.   We offer enterprise IT for the small and mid-size business - join us!