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4 Handy Shortcuts for Anyone Using a Computer!

March 31, 2015 Articles

The Windows Key, usually between Ctrl and Alt, is your gateway to easier computer use.

The Call is Coming from Inside the Inbox…

Quick Quiz: What is the single greatest threat to your organization’s network security?

If you said anything other than “EMAIL”, it is time to re-assess your security strategy. Email remains the number one successful vector for attackers to penetrate your network.

Why Every Business Should Consider Email Archiving

Email continuity and disaster recovery: Though email archiving is not a replacement for a robust backup solution, it can provide ready access to historical emails should the primary email system be unavailable.

Regulatory compliance: New regulatory and compliance requirements for the storage and management of email are released each year.

When Is It Time For a New Personal Computer?

Author: Koll Anderson

With Windows XP approaching End of life it’s a good reminder that your personal computer may be getting old. If you’ve been on the fence, I came up with a great way to rationalize purchasing a new computer.

Keep Your Mobile Devices Safe with Prey

February 24, 2014 Articles, 2014Janextra04

Mobile devices are quickly overtaking traditional desktops as the device of choice for end users. Everyone loves the functionality and versatility of a laptop, tablet or smart phone, and they are essential for a worker-on-the-go. The mobility and price of these devices also make them prime targets for thieves, and considering how many corporate resources those devices have access to, it becomes apparent that mobile devices could be a huge liability for a company if they should be stolen.

Keep Your Computer and Yourself Healthy

December 19, 2013 2013decextra03, Articles

It’s that time of year! Whether you’ve contracted a pesky cold or you’re knocked flat on your back by the flu, bugs are starting to circulate. While remembering to keep ourselves healthy, we should also remember to keep our computers stabilized.

Five Ways for Humans to Fight the Common Cold

1. Wash your hands
2. Cover your nose and mouth
3. Disinfect
4. Go disposable
5. Take care of yourself - eat right, sleep right, and reduce stress

Five Ways to Keep Your Computer Happy

1. Be careful what you click on
2. Keep it cool
3. Run Antivirus Software
4. Use a UPS
5. Back it up!

Customer Satisfaction (CSAT) - Our Most Important Metric

November 26, 2013 Articles, 2013Novextra02

SWAT Systems is a customer service company who happens to provide exceptional IT support.

In college 14 years ago, I received terrible customer service while on the phone with my bank. The story is too lengthy to repeat, but the point is my issue was not being heard and the phone operator was of no help whatsoever.

Amanda Gets Married!

As you may have heard, our marketing and sales expert Amanda Grove is now Mrs. Amanda Goss! Amanda and Colton tied the knot August 10th in Normandy Park with a beautiful outdoor ceremony. It was a perfect fairytale wedding, and the SWAT Team was honored to be a part of it.

What Does It Really Mean to Be “in the Cloud”?

June 20, 2013 Articles

The “Cloud” is a very open-ended term used by marketing to encourage IT Decision makers that all servers and infrastructure should be hosted by them. But what does it really mean to be “in the cloud”?

Server hosting with a provider such as Microsoft, Amazon, or Rackspace does provide a higher level of availability and redundancy to a system.