Managed Services

Worry-free IT starts with TotalCare

No worries: we handle your IT from big picture to small details. If you type, text or talk on it, we support it.

Cost savings: IT projects on your own can add up and cost you a great deal, we all know the first time doing a server migration may take months while SWAT's engineers can handle it in one weekend. The last thing a business wants is for costs to spiral out of control or overwhelming your employees with unrealistic IT demands. Don't hold your team back, request SWAT.

SWAT started as a managed service provider in 1999. We were one of the first 'all-you-can-eat' IT service companies in the Seattle, Bellevue and Tacoma markets. Our years of managing a range of business needs mean that we have the IT tentacles necessary to tackle problems that can take your staff hours, and ours minutes.

Advance your business with an enterprise-class IT department designed for the small and midsize business that is redundant, scalable, 24x7, team-driven, and customized to your speficic needs. We can manage your help desk, your back end infrastructure, your cloud strategy, or a combination of all three. No matter your needs, we have a solution that we know will work for you.

Partnered with Managed IT Services from SWAT Systems, you can:

  • Focus on your core business
  • Eliminate costly downtime
  • Forecast your budget with ease
  • Protect your valuable assets

We believe in relationships over transactions. Work with a company that has 98% customer satisfaction. Just ask one of our 100+ TotalCare clients. Graduate from a transactional relationship to a partnership. One monthly flat fee covers all your IT needs.

At SWAT Systems, we are best in class when it comes to managed services. Covering IT Management and computer network services, infrastructure project services, and cloud services we want our clients to be successful. From companies in Seattle, Bellevue, Ballard, Kirkland, Redmond, Kent, Renton and Lynnwood - whatever part of the hood you'r from - we've got your back!

Join the club - we love onboarding new clients. Our process is simple - we offer month-to-month contracts, minimal onboarding costs and no-risk offboarding. SWAT clients are for life - we earn your trust every month, let us show you how.

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Finding the right IT fit is a lot like dating. You don't know what you don't know. Your MSP should be doing the following on a regular basis:

  • Quarterly Business Reviews 
  • Strategic IT Planning
  • Project Planning at no additional cost
  • Virtual Chief Technology Officer (VCTO)
  • Vendor Management
  • Monthly check-ins
  • Unlimited technical support
  • 24x7 network monitoring
  • Local help desk reachable by web, email, chat or in-person

Outsource your worry, we understand keeping up with technology can feel impossible for any one person or small team. You can count on SWAT Systems for a complete, TotalCare package.